I'm sorry to hear you had a bad first experience w/ ONR
But I have to agree though, I think the towels sound like the culprit here. Set those aside for engine/exhaust/wheel use imo. Using a softer, longer fiber/strand towel (like the
16x16 Elite Microfiber Dual Pile Towel) is a good idea and will help as it will assist in safely trapping the dirt. You can also use a sheepskin wash mitt(s), as they hold a lot of water. Another tip that you may consider is to mix some in a spray bottle and prespray a panel before working on it.
Hopefully this doesnt turn you off to ONR, it really is a great product. If the detailer coming to you next week is familiar w/ ONR, he may be able to give some of his personal tips on using the product as well.
And of course, feel free to call/pm/email any time w/ any questions you might have
