As many of you are aware, my car arrived with two parts that were not as ordered.

The handbrake was not stitched in red. It also came in aluminum (also not ordered but I love/want it).

The gear sack was not stitched in red either and the knob came in aluminum (also not ordered but I love/want it).

Last week the dealer called and said the parts were ready to be installed but I would have to give back the aluminum parts because apparently the knob and sack are one undetacheable peice and the same for the hand brake.
I said thats rediculous because that means one cannot order deviated stitching and aluminum knob which is not true because I was contemplating doing just that. The same goes for the hand brake.

At the time of delivery, they said that aluminum parts were "gifts" from the dealer. Last week when he called he denied them being gifts and simply a mistake on Porsche AG's part.
I said I want the aluminum parts and the deviated stitching parts that just arrived.

Is it possible for them to install the hand brake they recently got (with red stitching) and keep the aluminum part that I already have and the same for the knob or do I have to give up the aluminum parts?

Thanks guys!

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I believe that the aluminum gearshift knob and hand brake lever are Exclusive options that can be ordered with deviating stitching. There is a specific option called Exclusive Options in Deviating Stitching for this purpose. Interestingly, had that option been specified you would have gotten it the way you want. In fact, the typical problem is that when deviating stitiching is ordered the gearshift boot and handbrake lever do not get the stitching which makes the interior look odd. My suggestion is that you negotiate with the dealer since getting it the way you want is the goal. I love the red stitching by the way!

First off, the standard knob, at least, does separate from the boot. I would guess the same for the aluminum. As to whether or no you need to return them that's between you and the dealer. I don't know what this whole issue cost them, if anything, but there s/b a fair compromise out there. Were these two parts supposed to be part of your deviated stitching option? If so, then I think you could argue to keep the parts you like. If they swap them out, they will still end up with a full unit for return/replacement or to make a repair in the shop. I am sure they would much rather have the aluminum parts to offer for sale, but if you are adamant they may just let it ride.

Since there is a group buy on now for the turbo shifter... it would be good to clarify if the boot comes with it or we continue to use the one we have. That answer would help here.
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GM

DaveC, heres my line of thought. If someone down the road wanted aluminum knob and handbrake and also wanted to keep his/her deviated stitching, does that mean he has to forego his deviated stitching because the exclusive line of aluminim comes attached to a handbrake and sack? If the aluminum did come attached, then that would mean the dealer stocked the aluminum gear and handbrake in all Porsche available interior colors. Thats not convenient, its easier to supply the aluminum parts that attach to current leather in the car.

fadiboy, I had originally ordered the car in complete deviated stitching, the car arrived with the handbrake and gear sack in regular (not deviated red stitching) AND aluminum that I had not ordered. Im speculating that Porsche AG added the aluminum parts after they found out that they made a mistake in the stitching department. http://www.caymanclub.net/cayman-chat/10172-got-my-cayman-s.html"]See my "cayman arrived" thread for more info[/url]. I am adamant! I have grown fond of the aluminum parts and want them since they were either gifted to me by the sales guy (NOT!!!!) or Porsche AG. They will definitely let it ride or im calling the owner of the dealership (I have a lot to say about thier ethics/customer service and so on). But the question is, can it be ridden?
Can they simply take off the aluminum on my current ride and attach it to the correctly deviated stitched parts they just got from Germany? The salesguy is claiming (vaguely) that the parts are attached and cannot be seperated. I explained that I saw pictures of deviated stitching and aluminum parts on the net, so they be detacheable. I think he was bluffing, like when he said the aluminum parts were a gift from him but then denied saying it.

GeoMedic, Im really not interested in the turbo shifter right now because im keen on the aluminum plus its a hassle to pay from another country, receive it here and then get it installed in another dealer located 150 km away from me because the local dealer is incompetent.

You are correct. Since the shift knob and handbrake lever can be obtained separately from the boot and handle base it is possible to acquire these items without specifying the stitching (Tequipment). You should be able to keep these items and have the stitching added. What I am saying is let's assume for the sake of argument that Porsche make a mistake and added the aluminum gearshift knob and brake lever handle, but without the option for Exclusive Options in Deviating Stitching they would not have added the red stitching. One cannot get the standard shift boot and handbrake lever in deviating stitching. There are numerous threads on 911 forums expressing dissatisfaction about this.

Im not too worried about the knob and sack because im almost positive they are seperate. Im wondering about the handbrake they ordered me. Its non-aluminum so that means theres 2 stitched lines running the length of the handbrake. How does the aluminum attach to the full leather handbrake? Or is the aluminum handbrake "naked" under the aluminum and the only leather present is at the very end?

Are those red lines surrounding the lever and the shifter the deviated stitching? lol
Get the dealer to do what you want. Make them remember that the CUSTOMER is the one that allows them to do business. You can go anywhere else, but you chose that dealer. If they told you they were gifts, they can't take them back. And since you didn't get what you wanted, it's their responsibility to give you the other parts.
Happy motoring.

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07 Cayman S Carrara White/Black

KevinM, ill make the dealer do what I want when I find out if I can attach my current aluminum to the parts he just got.

I don't see why you would need to forgo the aluminum shifter and brake handle to add the deviated stitching.

It is possilbe that they recieved a leather hand brake wrap with deviated stitching, which of course can't go on without replacing the aluminum handbrake lever. But if you want the aluminum, you should be able to have them add the deviated stitched parts to the lower hand brake and the shift boot, skipping the upper hand brake and have the best of both worlds.

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Gator Bite
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I want best of both worlds, the not so truthful salesguy said in a "talking out of my ***" manner that the aluminum parts cannot be attached to the deviated stitching parts. I argued that it was possible and double checking in this thread.

Im definitely going to have a word with the owner. This is for my salesguy because I know he frequents this forum.