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I have a 2006 Cayman S that has experienced the trunk clunk since the beginning. After numerous visits to the dealer I asked Porsche to intervene and formally tell the dealer how to resolve the issue. I spoke personally today with a regional representative of Porsche, A Mr. Drabers (sp) who denies the existence of any problem and claims that any noises heard are a normal consequence of 19" tires and stiff suspension. I realize there is a home remedy on this site for repair but it is unacceptable to have to repair your own car after spending $60K+. I have owned several Cayenne S's, a 911 C4, a 911 C4S and now a Cayman S and the arrogance of PCNA is disheartening. I will live with the issue until I trade the vehicle, but I will certainly remember the conversation with Mr. Drabers when it comes time to select a replacement vehicle.
While I do agree that Porsche reigns king in automotive arrogance, and such a defect is unacceptable in a car costing even half the cayman, I will also point out that the "fix" for the trunk clunk takes less time to fix that it does to get your car to the dealer to complain about it.
Maybe you can bring it to an independent shop if you do no want to work on the car yourself.
Mr. Drabers (sp) who denies the existence of any problem and claims that any noises heard are a normal consequence of 19" tires and stiff suspension.
Normal consequence? My car has 18" wheels/tires. It came with 17" wheels/tires. I have the clunk no matter which wheels/tires I am running.
My dealership has tried to fix the problem two times. The second time I thought they were successful but the clunk has come back. It's not terrible but it is annoying.
If there is a "fix" my dealership doesn't know what it is.
Am I mistaken in thinking that I saw a thread on here a couple of weeks ago showing parts that a Porsche dealer can obtain to fix the "clunk" problem?
I think prior posts referred to a recall to put "hatch buffers" as in this photo to stop rattles (and perhaps help the clunk), but not the trunk clunk fix modification.
What is trunk clunk? How often does it occur? Is there a media file where folks can hear what trunk clunk sounds like? Maybe there are a lot more folks that have trunk clunk and don't know it because they expect some noise when they go over a large road bump/hole with a small stiff sports car?
The noise is somewhere between a “clank” and a “clunk”. It happens whenever the car is jarred . . . but it doesn’t happen all the time . . . . and it doesn’t have to be a big bump.
As I said above, it is not terrible but it is annoying.
Visited my local dealer for first oil change at 5k-let me bring my own oil too.
But anyway... I asked the Service Manager about the W615 klunk fix that has been on this site. He told me that this does not apply to my CS, an '07. I also noticed that my car came from the factory with the hatch buffers. I have to assume this fix is for earlier production cars.
Take it for what it's worth.... I have screwed the rubber stops at the bottom corners of the rear hatch out as far as possible. Not a cure,but seems to help,except on really bad bumps.
The noise is somewhere between a “clank” and a “clunk”. It happens whenever the car is jarred . . . but it doesn’t happen all the time . . . . and it doesn’t have to be a big bump.
As I said above, it is not terrible but it is annoying.
I wish this helped me but no dice. I don't know what a clank SHOULD sound like and I don't know what a clunk SHOULD sound like, let alone a mixture of the two. I'm starting to wonder if I've had it once or twice but didn't pay any attention because it was a big bump and I expect some rattle with the wheel and suspension in the car.
I wish this helped me but no dice. I don't know what a clank SHOULD sound like and I don't know what a clunk SHOULD sound like, let alone a mixture of the two. I'm starting to wonder if I've had it once or twice but didn't pay any attention because it was a big bump and I expect some rattle with the wheel and suspension in the car.
FWIW, on my '06 S (18", no PASM), I only hear it when the RIGHT side wheels hit a bump. For whatever reason, bumps that I hit with only the left side do not trigger it.
My dealer has tried 3 times w/o success, although it maybe did improve slightly after #3. I have yet to raise the issue beyond the service writer, but I do plan to make a bit more of a stink about it.
Brian
PASM - Porsche Active Suspension Management
This active damping system offers continuous adjustment of individual damping forces based on current road conditions and driving style.
The driver can choose from two setup modes, ‘Normal’ and ‘Sport’, using a separate ‘damper’ button on the center console. ‘Normal’ mode is designed for general road driving and circuits with uneven tarmac. ‘Sport’ mode is intended for smoother track surfaces, where the harder settings help eliminate pitch and roll.
In either mode, PASM continuously evaluates the current conditions while automatically selecting the corresponding damper rates from the respective set of mapped values.
A range of sensors are used to monitor the movement of the body under acceleration, braking and cornering maneuvers, as well as on poor road surfaces. The PASM control unit then evaluates this data and modifies the damping force on each individual wheel in accordance with the selected mode. The result is a significant reduction in body movement as well as a better grip on the road.
For example: if ‘Sport’ mode is selected, the suspension is automatically set to a harder damper rating. If the quality of the track surface falls below a certain threshold, the system immediately changes to a softer rating within the ‘Sport’ setup range. When the quality of the tarmac improves once more, PASM automatically returns to the original, harder rating.
Need more information about PASM? Click this link: FAQ for PASM
Trunk Clunk - "Official" Porsche Response
My car has 18" wheels/tires. It came with 17" wheels/tires. I have the clunk no matter which wheels/tires I am running.
