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I did a full detail on my new Cayman S (4 weeks old) this past weekend and noticed a pretty significant paint problem. On the drivers side door, directly below the rubber trim for the window, there is a line where there is no paint! I noticed it the first time I washed the car the weekend after I picked up the car but at the time I thought the white line was the adhesive plastic that car companies put on the car during transit and figured I would take the time to remove it during the full detail. When I went to remove it this weekend I pushed the rubber trim up with my finger nails and noticed that the line was not adhesive but rather missing paint! I now wonder if the car was in some sort of accident where the drivers door had to be either repaired or replaced and repainted. I find it hard to believe that this defect came from the factory this way, as they paint the whole door prior to putting on any trim pieces. This looks more like the door was poorly painted after a repair of some kind and the person that repainted it only painted to where the bottom of the rubber trim meets the door. It's almost as if they put a piece of painter tape over the trim piece and then painted the door. The problem with doing this is that trim piece moves and flexes and now there is this white line of unpainted door staring me in the face! The passenger door does not have a line of missing paint even when I pushed the rubber trim up as far as I could with my finger tips, that side had paint all the way up to where the door meets the top of the rubber trim, which is what I would expect.
Has anyone else experienced anything like this? Does anyone have any otther ideas of how this could have happened?
New car? Previously owned? The title of your post reads "new car" Hard to imagine you could find an unpainted surface under the trim pieces.
Yes new car! Hard to believe isn't it. It was a 2007 Cayman S with 64 miles on the odometer. The car had been sitting in the showroom at the Porsche Downtown LA dealership.
Sometimes the cars get damaged on the boat in transit, the receiving facilities at the docks actually have a body shop to fix any of this damage - I'm not saying that this is what happened, but letting you know it's a possibility... you should take it back to the dealership and have them deal with it.
brad
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21-year PCA Member
PCA DE Instructor
Any possibility that the car was in an accident in the few miles that it might have been driven while in their posession?
That is possible and that is the question I have posed to the dealer that I bought it from. I think it completely impossible it came from Porsche this way. Wouldn't you agree?
Sometimes the cars get damaged on the boat in transit, the receiving facilities at the docks actually have a body shop to fix any of this damage - I'm not saying that this is what happened, but letting you know it's a possibility... you should take it back to the dealership and have them deal with it.
brad
I have contacted the dealer that sold me the car and told them that I expect them to resolve the problem to my satisfaction 100%! I have not heard back from him yet but if I don't hear from him by 1pm I will call him directly instead of only an email.
I think it completely impossible it came from Porsche this way. Wouldn't you agree?
It probably was not like that when it left the Porsche factory, but like beez said cars can and do get damaged in transit. I have learned that from having cars shipped back and forth to Germany. (Retired Army)
You were smart to do a full detail/cleanup when you first got the car. I always wax a new car . . . not because it needs it . . . but just to get to know it better. I have occasionally found things that needed to be fixed.
I hope you get things fixed to your satisfaction. It's a real downer to have something wrong with a new car.
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Porsche Cayman 2.7
Mercedes E320 Bluetec
Ducati Paul Smart LE
BMW R1200GS
It probably was not like that when it left the Porsche factory, but like beez said cars can and do get damaged in transit. I have learned that from having cars shipped back and forth to Germany. (Retired Army)
You were smart to do a full detail/cleanup when you first got the car. I always wax a new car . . . not because it needs it . . . but just to get to know it better. I have occasionally found things that needed to be fixed.
I hope you get things fixed to your satisfaction. It's a real downer to have something wrong with a new car.
It is a huge downer and was not the only thing that was wrong with the new car.
The dealer did call me about an hour ago and they want me to bring the car in so they can look at it. I bought the car about 110 miles away from where I live, so I have to arrange to take it down on a day that I can go and they can give me a loaner, assuming they will repair the paint of course.
If I was sold a new car that had been previuosly damaged I would be looking for more than a new door.
I feel the same way, but this is so common with imported cars, to have them damaged in transit. A BMW salesman told me one telltale was when a dealer had a specially ordered car that the customer "never picked up" or declined to buy... that it was often a damaged car, and the perfectionist that ordered the car wouldn't tolerate any repairs. My CS is on a boat right now, perhaps going through the Panama Canal as I type this. If it gets "held up" at the port I'll probably grill the dealer for the reason, and I just might decline the car if it was damaged.
I did a full detail on my new Cayman S (4 weeks old) this past weekend and noticed a pretty significant paint problem. On the drivers side door, directly below the rubber trim for the window, there is a line where there is no paint! I noticed it the first time I washed the car the weekend after I picked up the car but at the time I thought the white line was the adhesive plastic that car companies put on the car during transit and figured I would take the time to remove it during the full detail. When I went to remove it this weekend I pushed the rubber trim up with my finger nails and noticed that the line was not adhesive but rather missing paint! I now wonder if the car was in some sort of accident where the drivers door had to be either repaired or replaced and repainted. I find it hard to believe that this defect came from the factory this way, as they paint the whole door prior to putting on any trim pieces. This looks more like the door was poorly painted after a repair of some kind and the person that repainted it only painted to where the bottom of the rubber trim meets the door. It's almost as if they put a piece of painter tape over the trim piece and then painted the door. The problem with doing this is that trim piece moves and flexes and now there is this white line of unpainted door staring me in the face! The passenger door does not have a line of missing paint even when I pushed the rubber trim up as far as I could with my finger tips, that side had paint all the way up to where the door meets the top of the rubber trim, which is what I would expect.
Has anyone else experienced anything like this? Does anyone have any otther ideas of how this could have happened?
Until 
