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Old 06-27-2008, 05:51 PM
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Softronic Flash Reader Issue

I nstalled my Plenum yesterday and was going to going to do the flash this morning. I installed the software on my laptop, hooked it up to the car, hooked the battery charger up to the battery terminals, turn the key to the "on" position, and then hit the "Next" button on the software and got to the following error:

Unhandled exception....blah..blah..blah

Unalbe to load DLL 'DuraD2xx.dll': A dynamic link library (DLL) initialization routine failed. (Exception from HRESULT: 0x8007045A).

Has anyone seen this error before and if so does anyone know what I did wrong or what I need to do to get the Flasher Software to read my car?
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Old 06-27-2008, 07:01 PM
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Were You Connected to the Internet......

Quote:
Originally Posted by Redvoodoo View Post
I nstalled my Plenum yesterday and was going to going to do the flash this morning. I installed the software on my laptop, hooked it up to the car, hooked the battery charger up to the battery terminals, turn the key to the "on" position, and then hit the "Next" button on the software and got to the following error:

Unhandled exception....blah..blah..blah

Unalbe to load DLL 'DuraD2xx.dll': A dynamic link library (DLL) initialization routine failed. (Exception from HRESULT: 0x8007045A).

Has anyone seen this error before and if so does anyone know what I did wrong or what I need to do to get the Flasher Software to read my car?
You did not mention if you were connected to the internet and your laptop was on a mains supply - Also you need to suspend any antivirus/firewall programs on your computer................... These steps are also necessary....
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Old 06-27-2008, 07:09 PM
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Quote:
Originally Posted by kareldeeley View Post
You did not mention if you were connected to the internet and your laptop was on a mains supply - Also you need to suspend any antivirus/firewall programs on your computer................... These steps are also necessary....
I was on wireless internet and working off of a full battery on my laptop. The instructions that came with the plenum said nothing about turning off antivirus and firewall programs. I will try those two things.
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Old 06-27-2008, 07:18 PM
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Full Copy of Latest Instructions

Quote:
Originally Posted by Redvoodoo View Post
I was on wireless internet and working off of a full battery on my laptop. The instructions that came with the plenum said nothing about turning off antivirus and firewall programs. I will try those two things.
1. Place the car on a battery charger, the fans will run while programming. This is due to the CAN line break in the DME and normal.
2.Plug the Laptop is in so that the battery is charging while programming, should you not do this the computer can shut down and cause damage to the DME.
3. Make sure that your computer is booted up in XP with No anti spy ware, IM or anti virus running These programs can launch at any time. Vista 32 will work also.
4. Check to make sure you have an Internet connection by checking a link to Http://www.Softronic.us
5. Plug the cable into the laptop and then the OBD2 port or also called the diagnostic port and then turn on the ignition. MAKE SURE it is fully plugged into the OBD2 port! DO NOT bump the cable while programming! In fact DO not sit in the car. Place the laptop on the seat and plug in the cable.
6. Double click on the Tuned file that you downloaded.
7. Do not change to slow, keep the program rate at fast as it defaults.
8. The program will start and run, you can watch the status bar on the bottom. This will take about 5 minutes. DO NOT open any other software or re-click start etc.
9. The program will say "Finished and cycle the key " when done.
10. At this point turn the key off, unplug the cable and start the car.
11. Ride and enjoy!

Quote from the Latest Operating Instructions.............
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Old 06-27-2008, 07:25 PM
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Quote:
Originally Posted by Redvoodoo View Post
I was on wireless internet and working off of a full battery on my laptop. The instructions that came with the plenum said nothing about turning off antivirus and firewall programs. I will try those two things.
I disabled the auto-protect on my antivirus and turned off my firewall and got the same thing when I tried it again. What do you mean by "mains supply"? Did you mean the notebook needs to be connected to power instead of a full batter?
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Old 06-27-2008, 07:33 PM
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Quote:
Originally Posted by kareldeeley View Post
1. Place the car on a battery charger, the fans will run while programming. This is due to the CAN line break in the DME and normal.
2.Plug the Laptop is in so that the battery is charging while programming, should you not do this the computer can shut down and cause damage to the DME.
3. Make sure that your computer is booted up in XP with No anti spy ware, IM or anti virus running These programs can launch at any time. Vista 32 will work also.
4. Check to make sure you have an Internet connection by checking a link to Http://www.Softronic.us
5. Plug the cable into the laptop and then the OBD2 port or also called the diagnostic port and then turn on the ignition. MAKE SURE it is fully plugged into the OBD2 port! DO NOT bump the cable while programming! In fact DO not sit in the car. Place the laptop on the seat and plug in the cable.
6. Double click on the Tuned file that you downloaded.
7. Do not change to slow, keep the program rate at fast as it defaults.
8. The program will start and run, you can watch the status bar on the bottom. This will take about 5 minutes. DO NOT open any other software or re-click start etc.
9. The program will say "Finished and cycle the key " when done.
10. At this point turn the key off, unplug the cable and start the car.
11. Ride and enjoy!

Quote from the Latest Operating Instructions.............
This looks like instructions to upload the new software, I am just trying to read the current stock programming on the ecu to send the file it to Scott and I get the error I listed in the first post when I click the "Next" button.
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Old 06-27-2008, 07:39 PM
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Quote:
Originally Posted by Redvoodoo View Post
This looks like instructions to upload the new software, I am just trying to read the current stock programming on the ecu to send the file it to Scott and I get the error I listed in the first post when I click the "Next" button.

OK you need the same environment to upload to Scott - Make sure that everything is working fine.............

Instead of 'click on tuned file' click on 'read file' - or something like that, to send to Scott.........
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Old 06-27-2008, 09:07 PM
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Softronic Support & Service A+

Given that I was not too happy with the performance of the Tiptronic S transmission, I decided to upgrade my ECU/DME unit with the Softronic software + Sports Mode ON package. The Softronic cable has arrived next day to my door, however I was unable to start the upgrade due to lack of time. So next day morning 5:30AM I downloaded the software of their website, connected the cable to the laptop, turned the ignition on and successfully uploaded my current OEM configuration/software to Softronic. In about 30 min., which was around 6:30am, I received an e-mail with the customized software. Unfortunately, I didn't have time until later on that night to try and upload the upgrade. Here is how it went:

1. Connected the car to the battery charger
2. Connected the laptop to the power outlet
3. Checked if I have network connectivity (wireless), which appeared to be OK
4. Turned on the ignition and started the upload process

My garage sounded like it's housing a fighter jet with the fans blowing.

5. The upgrade was in progress, which appeared to be going OK until about 95%, when I received a write error, asking me to power down and start over. So, I did.

6. Upon restarting the upgrade, the instrument cluster light up like a Xmas tree. PSM failure, Airbag failure, Check Engine, etc., and the fans were at full speed.

7. At this point I figured, I'll call Softronic (11PM) and leave them a message. To my surprise Scott picked up the phone and was ready to help. He spent about an hour trying to troubleshoot the problem, which appeared that has left my ECU/DME unit at a state, which could not be repaired with the standard Softronic software and my laptop in hand.

8. Scott has requested that we call it a night and he will call me next day morning, which he did. He has informed me that over night he has prepared a loaner ECU/DME unit for me, which he has already shipped via Fedex.

9. So, I needed to remove my ECU/DME and ship it to Scott after the loaner ECU/DME unit arrives. While I was a bit disappointed of the failure of the upgrade, I was very impressed with Scott's dedication and service.

10. Next day, the loaner ECU arrived with the new upgraded program and my car was up and running again. A few days later my repaired ECU was sent back, which I installed and everything works just fine.

The car feels more responsive and the Tiptronic transmission with the Sports Mode On also has improved.

As a conclusion, Softronic stood by their product and provided the best support service you can get when things don't go as advertised.

Last edited by F1; 06-27-2008 at 09:11 PM.
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Old 06-27-2008, 09:49 PM
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