I have plugged in my durametric and told it to reset the service message 3 times now...and it still shows up.

Here are the steps I use:

I plug everything in and get the software running.

I turn the key to auxiliary, so everything lights up.

I clear the code.

Then, I start the car and the damn light still comes on.

Ideas?

__________________
06 Cayman S

Seal Gray, Black Full Leather, Sport seats heated, Sport wheel, Sport tips, Bose surround, V1, K40 laser jammer, 18% tint, 19" Carrera S wheels.



Other notables of the family: 996 GT3, '71 914, '73 914, '71 914-6 2.7L, 955S, (3)993's, 964, 944, 356, 06 Elise, E46 M3, 04 S4, 04 Mini CS, 06 A8, 02 GTi 337 Stg 3+, 02 TT, various race cars.

What version are you running?

I had problems resetting mine too, but Duram (of Durametric) worked on it until he solved the problem.

You need to make sure that you download the latest version (5.0.7) from Durametric.com. If you are using a laptop, make sure that it is on AC power. Go to Instrument Cluster, and then on the Diagnostics tab go to Reset Service Reminder

__________________
My Blogs
2006 CS Tip (Daily Driver & Part-time Track Toy)
2005 Ford Expedition (to haul the CS)
2006 Lexus RX400h (wifey's)
Gone, but not forgotten: 2002 WRX, 2004 MINI

I was running 5.0.4 so I am downloading the newest version. What does plugging the laptop in have to do with anything? That is sort of the reason I have a laptop in the garage...so I dont have to carry the cords around and such.

__________________
06 Cayman S

Seal Gray, Black Full Leather, Sport seats heated, Sport wheel, Sport tips, Bose surround, V1, K40 laser jammer, 18% tint, 19" Carrera S wheels.



Other notables of the family: 996 GT3, '71 914, '73 914, '71 914-6 2.7L, 955S, (3)993's, 964, 944, 356, 06 Elise, E46 M3, 04 S4, 04 Mini CS, 06 A8, 02 GTi 337 Stg 3+, 02 TT, various race cars.

ah ha, I just saw that 5.0.5 was the version fixing a service reset bug with 9*7's .

__________________
06 Cayman S

Seal Gray, Black Full Leather, Sport seats heated, Sport wheel, Sport tips, Bose surround, V1, K40 laser jammer, 18% tint, 19" Carrera S wheels.



Other notables of the family: 996 GT3, '71 914, '73 914, '71 914-6 2.7L, 955S, (3)993's, 964, 944, 356, 06 Elise, E46 M3, 04 S4, 04 Mini CS, 06 A8, 02 GTi 337 Stg 3+, 02 TT, various race cars.

let us guess.... you were on a version < 5.0.5

__________________
Current Cars:

2008 Orange - Limited Edition Boxster S
2004 Atlas Grey - Boxster S

According to Duram, the reset signal has to be sent over a very small time interval, and he thinks that because some Laptop processors slow down when they are on battery, that may occasionally be responsible for failures.
(You will note that on newer versions you get a warning pop-up if you are running on battery - I find it still runs fine for clearing codes)

__________________
My Blogs
2006 CS Tip (Daily Driver & Part-time Track Toy)
2005 Ford Expedition (to haul the CS)
2006 Lexus RX400h (wifey's)
Gone, but not forgotten: 2002 WRX, 2004 MINI

Well, since just above I said I was running 5.0.4, yes, that would be the case

__________________
06 Cayman S

Seal Gray, Black Full Leather, Sport seats heated, Sport wheel, Sport tips, Bose surround, V1, K40 laser jammer, 18% tint, 19" Carrera S wheels.



Other notables of the family: 996 GT3, '71 914, '73 914, '71 914-6 2.7L, 955S, (3)993's, 964, 944, 356, 06 Elise, E46 M3, 04 S4, 04 Mini CS, 06 A8, 02 GTi 337 Stg 3+, 02 TT, various race cars.

Thanks for the tip KC...Ill try again later today.

__________________
06 Cayman S

Seal Gray, Black Full Leather, Sport seats heated, Sport wheel, Sport tips, Bose surround, V1, K40 laser jammer, 18% tint, 19" Carrera S wheels.



Other notables of the family: 996 GT3, '71 914, '73 914, '71 914-6 2.7L, 955S, (3)993's, 964, 944, 356, 06 Elise, E46 M3, 04 S4, 04 Mini CS, 06 A8, 02 GTi 337 Stg 3+, 02 TT, various race cars.

Does anyone know where I can obtain the Duramatic Link? I need to turn off the 20k Service Light .I did a DIY Thanks much

Go to:
Durametric Software Diagnostic Tools

Is this what you're looking for??? Durametric Software Diagnostic Tools