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Looking for feedback about Cayman purchases made in the Chicagoland area. Specifically, Motor Werks of Barrington or Napleton of Westmont. These are the closest two dealers to my house, so they are in the running. Positive or negative feedback welcome about your buying experience. Any other dealer locations / recommendations in the area also welcome. Please PM me.
I bought my car in August from Motor Werks. The experience was generally positive, no hassles. They found the car that I wanted and had it shipped in from another state. My salesman was Ken Betts, who is a pretty experienced Porsche guy. I've had the car in for service one time and that was OK. The provide loaners, and although I wasn't too excited about the quality of the loaner they provided it's nice that they do.
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“Auto racing, bull fighting, and mountain climbing are the only real sports ... all others are games.” - Ernest Hemingway
I bought an Infiniti and a BMW from Motorwerks when I lived in Chicago and found their service to be good and pricing to be quite fair (on those brands). My wife actually crashed a loaner car from them and they were very nice to deal with about that. They gave her a new loaner that night.
I did not order my Porsche from them as I now live in Minneapolis.
I had a nasty experience with Westmont (napleton) Porsche a few P-cars back, long story short I had a Boxster S that took 3 RMSs and a motor replacment in the first month of ownership, and I live 2 hrs from the dealer. No sympathy, rude service, horrible deal for me. Great service before the sale, after they wouldn't even return my calls or emails!
Try the Porsche Exchange in Highland Park, ask for Larry Lacoste. Best dealer in the area. I recently grabbed 3 Cayennes from him. Highly suggested. I would have bought my CS there, but they didn't have the exact options I wanted on the cars that were there in stock so I had to drive to Stoddard in Ohio (great experience too!).
Porsche Exchange
Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy and service your automobile or chat with the owner directly. Click Here!
a great tthing about the exchange is that they will work with the modded caymans...just dont buy from them because they overprice. I had to learn the hard way after spending 20 grand on my cayenne (biggest mistake in my life).
The Porsche Exchange in Highland Park is without a doubt the best dealer in all of Chicago. I bought my Cayman there 2 weeks ago. I work over 70 hours a week they were able to do everything but sign the papers via email. Every other dealer I tried to communicate with wanted me in the shop. When it came to picking up the car, I went in early Saturday morning and was out of their shop is less than one hour. Faris was my sales person, and he is a Cayman S owner himself. Another fun fact about the dealer...they sold 10 Carrera GTs last year.
Porsche Exchange
Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy and service your automobile or chat with the owner directly. Click Here!
Another thing...the price I received on the Cayman was lower than I had seen any dealer willing to negotiate. Name them a price and they'll be up front with you. No BS from those guys.
the exchange has the BEST service and service hours they work whenever they can!!!! I am thinking about getting an A4 2.0t from them in the next month for snow since my red wrangler is rolling on 33's...I feel so gangsta. I need a car so I can use my 15 inch titanium sub. I love pissing off the quiet town of HP
Napelton is the absolute worst dealer in the Chicagoland Area...I went there one Saturday last yr before I bought my Cayman to test drive a Boxster S...this one salesguy made me wait around for 30 min while he was "checking" to see if they had one available...after waiting he then comes out and tells me "I'm sorry, but we are backed up and you will need to schedule a test drive"...I was in complete shock at how the guy had just jerked me around...I spoke to the Manager and he apologized on behalf of the dealership and offered me a test drive immediately, of course I refused....
I then went to Loeber Motors a few months later...salesman Hubert Banasuik was the nicest sales guy I had ever dealt with...he let me and my fiance test drive a new Cayman S no problems...I was so pleased with their professionalism and courtesy that I ordered an 06 Cayman S from them last March...got a great deal too...if you have any other questions, feel free to PM me
The Exchange is by far the best dealership I have ever worked with.
I had a C4S that I bought elsewhere, had problems with and they treated me like I was their best customer. from then on I have no problem making the hour plus drive to get their quality of service.
Faris was easy to deal with before , during and after the sale of the car.
I am in St Charles and looked at going to Napleton to look at cars ( it was closest to my house) They were extremely aggressive in trying to sell me what I did not want. I never considered Motorwerks. No reason other than I was so impressed by the way The Exchange took care of me
Thanks. So far a lot of good things have been said about The Porsche Exchange. I think that warrants a visit. They seems to have a decent selection -- at least according to their online inventory. I have been to MotorWerks twice and to Napleton twice. MotorWerks seems very professional albeit somewhat intimidating due to the volume of luxury cars they handle and their location in Barrington. I feel like a small fish in a very big pond. Keep the comments coming.
Porsche Exchange
Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy and service your automobile or chat with the owner directly. Click Here!
Napelton is the absolute worst dealer in the Chicagoland Area...I went there one Saturday last yr before I bought my Cayman to test drive a Boxster S...this one salesguy made me wait around for 30 min while he was "checking" to see if they had one available...after waiting he then comes out and tells me "I'm sorry, but we are backed up and you will need to schedule a test drive"...I was in complete shock at how the guy had just jerked me around...I spoke to the Manager and he apologized on behalf of the dealership and offered me a test drive immediately, of course I refused....
I then went to Loeber Motors a few months later...salesman Hubert Banasuik was the nicest sales guy I had ever dealt with...he let me and my fiance test drive a new Cayman S no problems...I was so pleased with their professionalism and courtesy that I ordered an 06 Cayman S from them last March...got a great deal too...if you have any other questions, feel free to PM me
-Kevin
I got my car at Loeber too. Tripp was my guy. He's actually the one helping me with the Turbo. They were very cool people. They just had their grand re-opening last month. New showroom and offices. It's nice in there. I wonder if they still have the yellow Ferrari?
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I got my car at Loeber too. Tripp was my guy. He's actually the one helping me with the Turbo. They were very cool people. They just had their grand re-opening last month. New showroom and offices. It's nice in there. I wonder if they still have the yellow Ferrari?
I saw that Yellow 360 there...it was nice..it would be great to get a Ferrari as my next car, but a 6-speed Gallardo is the one I would really want...